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Virtual Intercultural Skills Trainer Coordinator

Job Summary

The main goal of an Intercultural Skills Coordinator is to guide Trainers in order to ensure the high-quality delivery of live and blended skills training sessions by providing a single point of contact for coordination and the highest possible quality of support.

The Intercultural Skills Coordinator’s responsibilities include coordinating sessions for our partners and clients all over the world by managing and scheduling the sessions for our exceptional team of Intercultural Skills Trainers.

 

Responsibilities

  • Meet all Service Level Agreements within the timeframe specified by the client
  • Support, retain and guide trainers with the day to day challenges
  • Liaise with Program Managers to ensure appropriate assignment of trainers
  • Ensure trainers are briefed and have base materials for delivery
  • Maintain an intimate knowledge of the trainer network
  • Liaise with F2F and virtual recruitment teams to ensure necessary trainers are available
  • Negotiate trainers’ fees
  • Proof and check final versions of training materials
  • Update manuals and help to create & develop training resources for new people

 

Qualifications

  • Experience in the field of intercultural and communication skills training
  • Knowledge of intercultural theories and practices
  • International experience of living and working abroad
  • University Degree

 

Key Skills

  • Team player
  • Ability to work effectively with colleagues of different cultural backgrounds
  • Native or near native level of English language
  • Ability to work in a language in addition to English
  • Excellent interpersonal and negotiation skills
  • Exceptional attention to detail
  • Excellent writing skills
  • Organisational and multitasking skills, ability to prioritise
  • Awareness of virtual training tools (eg: Skype, Skype for Business, GoToMeetings etc)
  • Advanced user of PowerPoint and Word. Sharepoint experience advantageous
  • Ability to learn and integrate new technologies

 

Conditions

Contract: Freelance/Private Contractor/Self-Employed
Schedule: Full-Time (European Time Zone)
Location: Online/Remote/Virtual

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